**RFS - photo in RFS file room different from GE file room

If the photo in the RFS file room is different from the same named photo in the GE File Room, verify the app the photo is opening in.

If trying to open a photo in Adobe (PDF), RFS Blue will show a different photo, most likely a photo taken by the device being used. To clear this, go to the phone Settings --> Apps --> Adobe (or whatever PDF reader being used) --> Set as default --> Clear defaults.

Return to RFS and try opening the photo again. This time it will ask what app to use. Select Gallery, then Always.

If this does not resolve the issue, please submit a ticket to Davisware@hb-global.com.