Step 1: Open the Outlook Application

Find and Open Outlook on your computer.
 

Step 2: Click New Email

Once Outlook is open, click the New Email option in the top left corner of the application.
 

Step 3 (OPTIONAL): Change Your Sending Address
 
If you are sending a fax via a different address (i.e. Estimating@bbecinc.com), please select the From option and click Other Address. Here you can enter the email address that you will be sending from then click OK.

*If you do not see the From option, navigate to Options > Show Fields > From in the Ribbon at the top of the application.
 

Step 4: Enter Faxing Recipient’s Information

In the To: box, enter the fax recipient’s fax number. This must include the country code (US is 1) and area code, followed by @metrofax.com.
 
 *Do not include spaces or dashes
 

Step 5: Enter Faxing Information
 
 In the Subject box, you can title the fax you are sending.
 
 *If you would like to include a cover page, please enter the information in the Body of the email.
 
 **It is recommended to remove any email signatures if you do not want that included in the fax
 

Step 6: Attaching Documents
 
 Attach any document(s) you wish by clicking the Attach File button in the ribbon at the top of Outlook.
 
 *You can attach up to 10 documents with a total size 18MB or less.
 

Step 7: Click Send
 
 Once you completed your fax, you can click the Send button on the email.
 
 You should then receive a confirmation email from the same address that you sent to.
 

Step 1: Open the Outlook Application

Find and Open Outlook on your computer.
 

Step 2: Open the Faxing Shared Mailbox

Most shared mailboxes will appear at the bottom of your Outlook on the left-hand side.
 
 Scroll to the bottom on the left-hand side and click the arrow next to the fax shared mailbox.
 
 This will reveal all folders within the faxing shared mailbox
 

Step 3: Click on Inbox
 
 The inbox folder should contain all incoming faxes.
 

Step 4: Open your Fax

Click on the email that you wish to view. It should open your fax where you can read the cover page and document.