Training Room:

1. How to add a Shared Calendar : 
   1. (Under Calendar tab) Home> Add > From Shared Calendar > type in “Spectrum Training” click OK 
2. How to create a meeting 
   1. New Meeting 
   2. Required :  (training@spectrumaz.com)
   3. Location: Spectrum Training Room 
   4. Include whomever else is invited press send

1. Sharing Content using your own PC (PC HDMI 1 on remote)
   1. Plug the WPP20 USB into laptop
   2. Open File Explorer, click the CD Drive "WPP20" and double click "Presentation Launcher"
   3. To stop sharing click button on device to disconnect or unplug USB
   4. Note: If device is red it is not connected. Must unplug and re-plug to connect and you must keep software opened (can be minimized) to remain connected.

1. Sharing content using Training room PC:
   1. Username: training password: Spectrum1914!
   2. Switch source to HDMI 4 – note the content will only show on monitor 2
   3. Sign into www.office365.com to access your files and office applications

Conference room:

1. How to add a Shared Calendar : 
   1. (Under Calendar tab) Home> Add > From Shared Calendar > type in “Spectrum Conference” click OK
2. How to create a meeting 
   1. New Meeting
   2. Required :   (conference@spectrumaz.com)
   3. Include whomever else is invited press send
   4. Do not add anything to the location tab
3. How to Access your Files on the Conference Room account
   1. Login - Username: conference Password: Spectrum1914!
   2. Use website www.Office365.com to access your files and Microsoft products

1. How to connect your PC to the Monitor:
   1. Unplug the HDMI cable from the Lenovo conference room pc and plug into your laptop
   2. Make sure the source on the TV is correct and your laptop should be displayed

Troubleshooting: 

1. Audio/Microphone Issues:
   1. How to fix in Microsoft Teams:

1. Internet Issues:
   1. Be sure your device or docking station is connected to the internet via Wi-Fi or an ethernet cable.
   2. If an ethernet connection is available, use as preferred method
   3. Restart device

1. Display issues:
   1. Press the power button to wake device – even if the light is displayed
   2. Make sure the cable connections are secure
   3. Make sure the source of the input is correct on the TV monitor
   4. Unplug and re-plug cables as necessary

1. How to adjust to dual monitors 
   1. Select Start > Settings > System > Display
   2. In the Multiple displays section, select an option from the list to determine how your desktop will display across your screens > Select Keep Changes

1. How to connect your PC: 
   1. Unplug the HDMI cable from the Lenovo conference room pc and plug into your laptop
   2. Make sure the source on the TV is correct and your laptop should be displayed

1. How to Access your Files using the conference room accounts:
   1. Use desktop shortcut to sign into your Office 365 account where you may access all Microsoft products and files:
   2. You may also use the direct website: www.Office365.com

1. Utilizing IT assistance
   1. Use the “HBGL Help Desk Portal” shortcut on your desktop to access the helpdesk portal
   2. Furthermore you may access the portal using this website:

https://helpdesk.hb-global.com/support/home

1. Browse help articles to find solutions on common issues
2. Submit a ticket in the helpdesk portal using “Report an Issue”
3. You may also submit a ticket by emailing helpdesk@hb-global.com with a description of your issue